This may seem like a funny thing to hear employment lawyers say, but now more than ever it is time for Human Resources to truly exhibit HeaRt. Our capitalization and bolding of the word heart are intentional because as the great Michael Scott would say, “HR is in the word.”
2020 has been a tough year for all of us. We have been socially isolated for much of the year. We have dealt with the fear of contracting a virus that for much of the year was largely unknown. We have faced tough decisions about layoffs and reductions in pay. We have faced the fear of losing our jobs. We have faced the fear of the unknown. We have dealt with unrest and tragedies throughout the country. We are in the middle of a toxic campaign and election season. This has not been an easy year.
Like or not our HR professionals have been handed the task of steadying the ship and calming the waters for their employees. Too often, HR is viewed as the “bad guy” or the “principal’s office” and for better or worse, HR must often take on the disciplinarian role. But it is times like this when HR professionals can demonstrate that they are more than just the disciplinarians. They are more than just the policymakers. They are more than just payroll and benefits. HR can show that they are the lifeblood of a company and that they are there to serve their employees and be a source of comfort and support.
Now is the time to open your door and be a willing listener, even if the conversation is personal in nature. Now is the time to provide those happy moments to your staff. Now is the time to celebrate milestones and wins.
No one said that being in HR is easy. In fact, it may be one of the hardest jobs out there. But it can just as easily be one of the most fulfilling. So, we say to you…open your HeaRt and fill your cup. You’ll be glad you did.