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Amazon Abandons Arbitration: Should My Company Follow Suit?
You are likely already bound by many mandatory arbitration clauses tucked away in your contractual agreements, whether as an employer, employee, or even a consumer. This has traditionally been the route for companies hoping to deter class action claims from customers and employees, and to keep their disputes out of the public eye. However, after facing an unreasonable amount of individual arbitration demands by consumers regarding the Echo Dot device, Amazon jumped ship on arbitration due to the impending massive costs. Because of this decision, consumers can now file individual claims against the company or even group together in a
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